Key Activities & Responsibilities:
- Build and nurture excellent relationships with local regulators like KHDA for academic permits, DWTC for commercial permits and external suppliers of services, like payroll, among others
- Manage the KHDA portal as well as the visa application process for staff and students
- You are the first contact person for our students, lecturers, interested parties and employees. You are accountable for the best possible student and teaching experience on our campus in Dubai
- Responsible for the daily management and leadership of all service functions on campus
- Ensure the highest quality of service for our students as well as for the employees of the GUS Group on campus
- Build relationships with external partners (accommodation, company partners, etc.) and maintain the existing partnership agreements (i.e DHL, Bosch etc)
- Establishment and further development of services and processes in the Service Center(Student Secretariat, Scheduling, Int. Office, Int. Career Center, Examination Office, etc.) as well as Facility, Occupational Health and Safety
- Coordinate and ensure the smooth running of campus events such as campus tours, certificate awards, freshman events, staff events, professional presentations, and the implementation of other events
- Development, coordination and implementation of security concepts
- Ensure the proper handling of new construction and renovations in close cooperation with external service providers
- Plan and optimize room utilization, capacity utilization and rental management
- Selection of contracts and negotiations with external service providers as well as monitoring of external providers relating to e.g. IT, systems, and licenses to ensure smooth running or operations
- Manage and improve cost budget
- Support the director of student services on strategic development and improvement plans.
- Oversee and promote strategic and operational collaboration between the different locations abroad and possible other GUS institutions (U-Law, Arden, etc.)
